Image: Qantas A330 VH-EBC during the 15 December 2019 evacuation at Sydney

The confused emergency evacuation of a Qantas Airways A330-300 resulted in the airline revising some procedures, including communications with passengers.

The evacuation occurred at a Sydney airport gate on the morning of 15 December 2019. The A330 (VH-EBC, MSN506) had just turned back from operating service QF575 to Perth owing to hydraulic problem, according to a final report by the Australian Transport Safety Bureau (ATSB).